Warranty limitation

Kuvings Germany provides the statutory warranty and service exclusively for products purchased through official sales channels in Germany. Please purchase only through official sales channels.

WARRANTY INFORMATION

Our goal is to create the highest quality products that make healthy living more efficient, convenient and delicious.

Warranty conditions for household products*:

15 YEAR WARRANTY on the engine (2 years warranty on all other parts)

Whole Slow Juicer AUTO10S, REVO830, AUTO8

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10 YEAR WARRANTY on the engine (2 years warranty on all other parts)

Whole Slow Juicer EVO820, B8200

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2 YEARS WARRANTY on the engine (2 years warranty on all other parts)

MOTIV1, SV500M, SV400ME, Yogurt & Cheese Maker, Promixer1000

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Warranty provisions for commercial products

2 YEARS WARRANTY on the engine (1 year warranty on all other parts)

Blender CB1000, CB980 / Whole Slow Juicer CS600, CS700

For Kuvings® products, the warranty is valid from the date of purchase if the product was used in the household and purchased from us (Kuvings Germany).

Please register the product at https://kuvings.de/apps/product-registration to receive the warranty once you have purchased the product.

Please fill out the "Contact form" on Kuvings.de and send
Send it to us by email (info@kuvings.de)

Kuvings will replace or repair the product free of charge if the claim is made within two years of the purchase date and the warranty conditions are met. After one year from the purchase date, return shipping is at the customer's expense.

The guarantee is valid within Germany and Austria.

warranty message

Please register the product on https://kuvings.de/apps/product-registration to get the warranty once you have purchased the product.

Please fill out the "Contact Form" on Kuvings.de and email it to us. (info@kuvings.de)

Exclusion of Guarantee

1. IMPROPER USE: Kuvings assumes no liability for parts or labor in the event of component failure or other damage resulting from improper use or installation, or from failure to clean and/or maintain the product in accordance with the instruction manual provided with each unit.

2. IMPROPER ELECTRICAL CONNECTIONS: Kuvings is not responsible for the repair or replacement of failed or damaged components resulting from a power outage, the use of extension cords, low voltage, or brownouts at the unit.

3. CONSEQUENTIAL DAMAGES: This warranty does not cover defects resulting from normal wear and tear, handling, abuse, misuse, or harsh chemicals. It also does not cover products from which the serial number has been removed or altered, modifications made by unauthorized service personnel, or damage caused by flood or fire.

4. for discoloration, deposits and scratches that can occur during juicing, especially from hard vegetables, spices and herbs.

5. If the household products* are used for purposes other than private use, particularly for commercial use and use at a frequency that exceeds the usual household level, the warranty claim is excluded. The household products* described in more detail in the warranty terms are intended exclusively for private household use.

6. This warranty does not apply to products sold or used outside of Germany, and Kuvings is not responsible for warranty claims.